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Terms and Conditions

SHIPPING & HANDLING

All domestic orders are shipped via USPS Mail and include tracking.  You can  expect to receive within 5-7 business days (Monday through Saturday, not including holidays). While we cannot guarantee this time provided by USPS, if you do not receive your order, please notify us at info@aidenrossgolf.com.

RETURNS & EXCHANGES

Returns //

Our 100% guarantee ensures that every purchase with Aiden Ross Golf exceeds your expectations. We want you to know that you’re buying the sleekest and softest gloves you’ve ever owned, of premium quality.

We will gladly accept a return of items that are in new condition and returned in the original packaging. Please note that we are unable to accept returns purchased from third-party retailers (golf shops, specialty retail stores, unique collaborations).

Returned items cannot be washed, worn, or altered. Merchandise must be returned within 60 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment upon receipt.

Exchanges //

If you would like to exchange for a different size, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once your return is received, we will process a refund for the cost of the returned item.


TERMS

Aiden Ross, LLC (the “Company”) makes its website, www.aidenrossgolf.com, and other websites it controls, available subject to the following terms of use and conditions (the “Terms of Use”). These Terms of Use were last updated on 1 June 2021.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OR OBTAINING ANY MATERIALS, INFORMATION, OR SERVICES THROUGH THIS WEBSITE. The Company provides access to and use of this website subject to your acceptance of these Terms of Use. By accessing, using, or obtaining any data, materials, information, products, services, or other content (collectively, “Content”) through this website, you acknowledge that you have read and understand these Terms of Use and agree to abide by them. If you do not accept or understand all of these Terms of Use, do not access or use this website and cease your current access.

1. OWNERSHIP

The Company has protected intellectual property and marks on this website and all of its Content. The information, materials, and other information may not be modified, copied, reproduced, republished, uploaded, downloaded, posted, transmitted, publicly displayed, used to create a derivative work, sold, or otherwise used for public or commercial purposes, in whole or in part, without the express prior written consent of the Company.

Trademarks, logos, slogans, and service marks displayed on this website are the registered or common law marks and intellectual property of the Company. Your use of and access to this website does not grant you any license or right to use any of the marks or related intellectual property. The Company reserves all rights to protect its intellectual property against any unauthorized use. You may not use any technological means such as robots, spiders, or other devices to monitor materials available through this website.

2. USE

By using this website you warrant that you are at least 18 years of age and can enter into binding contracts for apparel, golf services, or other goods. If you are less than 18 years of age you may not use this website without your parent’s or guardian’s permission. You are responsible for maintaining the confidentiality of any passwords, login names, or other information associated with your use of this website or other websites that the Company makes available to its clients and business partners.

You may not use this website for any false or fraudulent purpose. You are also prohibited from using this website to post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. You may not use any device, software, or routine that interferes or attempts to interfere with the normal operation of this website or take any action that imposes an unreasonable load on the Company’s network and/or computer equipment.

You may not use this website for any commercial, financial, or other similar purpose without the express prior written consent of the Company.

Finally, you may not use this website for any purpose that is unlawful or otherwise prohibited by these Terms of Use.

the Company reserves the right, at any time and without advance notice or liability, to terminate your access to this website.

3. PRIVACY

Your use of this website is subject to our Privacy Policy. Your acceptance of these Terms of Use indicates your consent to the Privacy Policy as well.

4. DISCLAIMER OF WARRANTIES

THE COMPANY MAKES NO WARRANTY OF ANY KIND REGARDING THIS WEBSITE AND/OR THE CONTENT. THIS WEBSITE AND CONTENT ARE PROVIDED “AS-IS”. THE COMPANY EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT THIS WEBSITE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED. THE COMPANY FURTHER DISCLAIMS ANY WARRANTY AS TO THE ACCURACY, ADEQUACY, COMPLETENESS OR TIMELINESS OF ANY OF THE CONTENT ON THIS WEBSITE, AND FURTHER EXPRESSLY DISCLAIMS LIABILITY RESULTING FROM OR ARISING OUT OF ANY ERRORS OR OMISSIONS CONTAINED IN THE INFORMATION OR MATERIALS ACCESSED ON OR THROUGH THIS WEBSITE. HENDERSON BROTHERS EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS WARRANTY DISCLAIMER MAY NOT APPLY IN WHOLE OR IN PART TO YOU.

5. LIMITATION OF LIABILITY

THE COMPANY WILL NOT BE RESPONSIBLE OR LIABLE FOR (A) ANY DAMAGES TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY AS THE RESULT OF YOUR ACCESS TO, USE OF OR BROWSING IN THIS WEBSITE OR YOUR DOWNLOADING OF ANY CONTENT OR (B) ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, FINE, OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (i) ANY USE OF THIS WEBSITE OR THE CONTENT FOUND THEREIN, (ii) ANY FAILURE OR DELAY (INCLUDING WITHOUT LIMITATION THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS WEBSITE TO SUBMIT APPLICATIONS FOR INSURANCE PRODUCTS OR SERVICES), OR (iii) THE PERFORMANCE OR NON-PERFORMANCE BY US OR ANY PROVIDER, EVEN IF WE HAVE BEEN, OR A PROVIDER HAS BEEN ADVISED, OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

6. RECOMMENDATION DISCLOSURE

The Company maintains relationships with clients and business partners around the world. When the Company recommends or mentions a product or service provider, it is possible that the product or service is being offered by one of the Company’s clients or business partners.

If you have any questions about a Company recommendation or mention of another business entity (or about an entity with whom the Company conducts business), please follow-up with the Company.

7. MISCELLANEOUS

These Terms of Use are governed by the laws of the Commonwealth of Pennsylvania without regard to its conflicts of law principles.

Any dispute arising between you and the Company with respect to or related to your use of this website will be submitted to binding arbitration in Pittsburgh, Pennsylvania administered by the American Arbitration Association and its rules then in effect. The AAA arbitration fees will be shared equally by you and the Company. THE ONLY PARTIES TO SUCH ARBITRATION WILL BE YOU (INDIVIDUALLY AND NOT ON A REPRESENTATIVE OR CLASS BASIS) AND THE COMPANY, AND NO OTHER PARTY (INCLUDING OTHER WEBSITE VISITORS OR THE COMPANY’S CLIENTS) MAY BE JOINED IN SUCH ARBITRATION. You consent to the arbitration proceedings being held in the venue of Pittsburgh, Pennsylvania.

The headings in these Terms of Use are for convenience and reference and shall have no legal effect. Any failure by the Company to act with respect to you or another person’s breach of these Terms of Use will not constitute a waiver with respect to future or similar breaches. If a court finds any of these Terms of Use or conditions to be unenforceable or invalid, such Term(s) or condition(s) deemed unenforceable or invalid will be enforced to the fullest extent permitted by applicable law and the other Terms of Use and conditions will remain valid and enforceable. These Terms of Use, together with those items incorporated by reference (for example, the Company Privacy Policy), constitute the entire agreement between you and the Company relating to your use of the site and replaces any prior oral or written understandings or agreements.

8. REVISIONS

the Company reserves the right to change these Terms of Use from time to time and in its sole discretion. If these Terms of Use change, the revised version will be posted at the “Terms of Use” page on the website’s home page. If the revised date displayed is later in time than your last visit, you must re-read these Terms of Use and related policies. Your continued use of this website after the date of the last revision indicates your acceptance of any revisions.