Terms and Conditions
SHIPPING & HANDLING
Due to COVID-19, orders may be delayed by a day or more. Be assured that we are doing our due diligence to stay on top of your order.
All domestic orders are shipped via USPS Mail, unless specified during checkout. You can expect your order to arrive in 2-8 business days (Monday through Saturday, not including holidays). While we cannot guarantee an order modification, please send our team an email at firstname.lastname@example.org to request changes.
Free shipping on orders of 3 or more gloves. Flat rate of $4.95 for orders under 3 gloves.
RETURNS & EXCHANGES
Our 100% guarantee ensures that every purchase with Aiden Ross Golf exceeds your expectations. We want you to know that you’re buying the sleekest and softest gloves you’ve ever owned, of premium quality.
We will gladly accept a return of items that are in new condition. Please note that we are unable to accept returns purchased from third-party retailers (golf shops, specialty retail stores, unique collaborations).
Returned items cannot be washed, worn, or altered. Merchandise must be returned within 60 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment upon receipt.
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once your return is received, we will process a refund for the cost of the returned item and send you a confirmation email.
The Company has protected intellectual property and marks on this website and all of its Content. The information, materials, and other information may not be modified, copied, reproduced, republished, uploaded, downloaded, posted, transmitted, publicly displayed, used to create a derivative work, sold, or otherwise used for public or commercial purposes, in whole or in part, without the express prior written consent of the Company.
Trademarks, logos, slogans, and service marks displayed on this website are the registered or common law marks and intellectual property of the Company. Your use of and access to this website does not grant you any license or right to use any of the marks or related intellectual property. The Company reserves all rights to protect its intellectual property against any unauthorized use. You may not use any technological means such as robots, spiders, or other devices to monitor materials available through this website.
By using this website you warrant that you are at least 18 years of age and can enter into binding contracts for apparel, golf services, or other goods. If you are less than 18 years of age you may not use this website without your parent’s or guardian’s permission. You are responsible for maintaining the confidentiality of any passwords, login names, or other information associated with your use of this website or other websites that the Company makes available to its clients and business partners.
You may not use this website for any false or fraudulent purpose. You are also prohibited from using this website to post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. You may not use any device, software, or routine that interferes or attempts to interfere with the normal operation of this website or take any action that imposes an unreasonable load on the Company’s network and/or computer equipment.
You may not use this website for any commercial, financial, or other similar purpose without the express prior written consent of the Company.
the Company reserves the right, at any time and without advance notice or liability, to terminate your access to this website.
4. DISCLAIMER OF WARRANTIES
THE COMPANY MAKES NO WARRANTY OF ANY KIND REGARDING THIS WEBSITE AND/OR THE CONTENT. THIS WEBSITE AND CONTENT ARE PROVIDED “AS-IS”. THE COMPANY EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT THIS WEBSITE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED. THE COMPANY FURTHER DISCLAIMS ANY WARRANTY AS TO THE ACCURACY, ADEQUACY, COMPLETENESS OR TIMELINESS OF ANY OF THE CONTENT ON THIS WEBSITE, AND FURTHER EXPRESSLY DISCLAIMS LIABILITY RESULTING FROM OR ARISING OUT OF ANY ERRORS OR OMISSIONS CONTAINED IN THE INFORMATION OR MATERIALS ACCESSED ON OR THROUGH THIS WEBSITE. HENDERSON BROTHERS EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS WARRANTY DISCLAIMER MAY NOT APPLY IN WHOLE OR IN PART TO YOU.
5. LIMITATION OF LIABILITY
THE COMPANY WILL NOT BE RESPONSIBLE OR LIABLE FOR (A) ANY DAMAGES TO OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY AS THE RESULT OF YOUR ACCESS TO, USE OF OR BROWSING IN THIS WEBSITE OR YOUR DOWNLOADING OF ANY CONTENT OR (B) ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, FINE, OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (i) ANY USE OF THIS WEBSITE OR THE CONTENT FOUND THEREIN, (ii) ANY FAILURE OR DELAY (INCLUDING WITHOUT LIMITATION THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS WEBSITE TO SUBMIT APPLICATIONS FOR INSURANCE PRODUCTS OR SERVICES), OR (iii) THE PERFORMANCE OR NON-PERFORMANCE BY US OR ANY PROVIDER, EVEN IF WE HAVE BEEN, OR A PROVIDER HAS BEEN ADVISED, OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES OR ANY OTHER PARTY. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.
6. RECOMMENDATION DISCLOSURE
The Company maintains relationships with clients and business partners around the world. When the Company recommends or mentions a product or service provider, it is possible that the product or service is being offered by one of the Company’s clients or business partners.
If you have any questions about a Company recommendation or mention of another business entity (or about an entity with whom the Company conducts business), please follow-up with the Company.
Any dispute arising between you and the Company with respect to or related to your use of this website will be submitted to binding arbitration in Pittsburgh, Pennsylvania administered by the American Arbitration Association and its rules then in effect. The AAA arbitration fees will be shared equally by you and the Company. THE ONLY PARTIES TO SUCH ARBITRATION WILL BE YOU (INDIVIDUALLY AND NOT ON A REPRESENTATIVE OR CLASS BASIS) AND THE COMPANY, AND NO OTHER PARTY (INCLUDING OTHER WEBSITE VISITORS OR THE COMPANY’S CLIENTS) MAY BE JOINED IN SUCH ARBITRATION. You consent to the arbitration proceedings being held in the venue of Pittsburgh, Pennsylvania.